Privacy Policy
Last updated: January 2025
1. Introduction
TaskyInn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management system and related services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, phone number, company details)
- Property information (hotel name, address, room inventory)
- Guest data (names, contact details, reservation information)
- Financial information (payment details, invoices, transactions)
- Usage data (how you interact with our services)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Comply with legal obligations, including ZATCA e-invoicing requirements
- Detect, prevent, and address technical issues or fraud
4. Data Storage and Security
Your data is stored on secure servers located in Saudi Arabia, ensuring compliance with local data residency requirements. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.
5. Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Government authorities when required by law (e.g., ZATCA for e-invoicing)
- Business partners with your consent
We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Export your data in a portable format
- Withdraw consent for marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Financial records are retained for the period required by Saudi tax regulations.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@taskyinn.com
Address: Riyadh, Saudi Arabia